Terms of Service

Last Updated: January 2025

1. Agreement to Terms

By accessing or using Wine Vault Manager ("Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

2. Description of Service

Wine Vault Manager is a cloud-based software service that provides wine inventory management solutions for storage facilities. Our Service allows you to:

  • Track and manage wine collections
  • Import wine data from various sources
  • Generate QR codes for bottle tracking
  • Provide client portal access
  • Export inventory data and reports
  • Access auto-enrichment features for wine information

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account information to keep it accurate and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password
  • Not share your password with others
  • Notify us immediately of any unauthorized access
  • Log out from your account at the end of each session

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we deem harmful to our Service or other users.

4. Subscription and Payment

4.1 Subscription Plans

Wine Vault Manager offers various subscription plans with different features and pricing. Details of available plans are provided on our website.

4.2 Payment Terms

By subscribing to a paid plan, you agree to pay all fees associated with your chosen plan. Fees are billed in advance on a recurring basis (monthly or annually). All fees are non-refundable except as required by law.

4.3 Price Changes

We reserve the right to change our pricing at any time. We will provide advance notice of any price changes for your current subscription plan.

4.4 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the Service until the end of your current billing period.

5. User Content and Data

5.1 Your Data

You retain all ownership rights to the data you upload or create using the Service ("Your Data"). By using the Service, you grant us a limited license to use, store, and process Your Data solely for the purpose of providing the Service to you.

5.2 Data Accuracy

You are responsible for the accuracy and legality of Your Data. You represent and warrant that you have all necessary rights to upload and use Your Data with the Service.

5.3 Data Backup

While we implement backup procedures, you are responsible for maintaining your own backup copies of Your Data. We are not liable for any loss or corruption of Your Data.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Reverse engineer, decompile, or disassemble the Service
  • Remove, alter, or obscure any proprietary notices
  • Share your account access with unauthorized parties
  • Upload malicious code, viruses, or harmful data
  • Use the Service to spam or send unsolicited communications

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all software, features, designs, trademarks, and content (excluding Your Data), is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our intellectual property.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms during your subscription period.

8. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or resources. We are not responsible for the availability, content, or practices of these third-party services. Your use of third-party services is at your own risk and subject to their respective terms and policies.

9. Service Availability and Modifications

9.1 Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of significant changes that materially affect your use of the Service.

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Wine Vault Manager and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.

13. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and Wine Vault Manager regarding your use of the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hi@vaultedwine.com

Wine Vault Manager
For terms and legal inquiries