Privacy Policy

1. Introduction

Welcome to Wine Vault Manager ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wine inventory management software service.

By using Wine Vault Manager, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Register for an account (name, email, company name)
• Use our services (wine inventory data, facility information)
• Contact us for support (name, email, message content)
• Subscribe to our newsletter or marketing communications

2.2 Automatically Collected Information

When you use our service, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, interactions)
• Cookies and similar tracking technologies
• Log data (access times, pages viewed, errors)

2.3 Wine Inventory Data

As a wine inventory management system, we store data about your wine collections including wine names, vintages, quantities, storage locations, valuations, and related metadata. This data is stored securely and only accessible to authorized users within your organization.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our wine management services
• Process your transactions and manage your subscriptions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and protect our legal rights

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (Vercel, Supabase)
• Payment processors (if applicable)
• Email service providers
• Analytics providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at hi@vaultedwine.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: